Shipping policy

Shipping Policy

1. Shipping Rates and Locations

At Grl Wrld Online, we offer shipping to various locations around the world. Shipping rates are calculated based on the destination, weight, and size of the package. The rates will be displayed at checkout before you finalize your purchase.

1.1 Domestic Shipping:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Overnight Shipping: Typically delivered within 1 business day.

1.2 International Shipping:

  • Standard International Shipping: Typically delivered within 7-14 business days.
  • Expedited International Shipping: Typically delivered within 3-7 business days.

2. Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended, and we will notify you if there will be a significant delay.

3. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. Please allow up to 24 hours for the tracking information to be updated.

4. Shipping Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances such as severe weather, natural disasters, or carrier issues. If your shipment is delayed, please contact the carrier directly using the tracking information provided.

5. Shipping Address

Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

6. Shipping Issues

If your order does not arrive within the expected delivery timeframe, or if there are any issues with your shipment, please contact our customer service team at aaliyahrenne@gmail.com for assistance. Be sure to include your order number in the subject line of your email. We will work with the carrier to resolve the issue as quickly as possible.

7. Customs Duties and Taxes

For international shipments, customs duties, taxes, and other charges may apply based on your location. These additional charges are the responsibility of the customer and are not included in the shipping fees.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages once the tracking information shows that the package has been delivered. If your package is lost or stolen, please contact the carrier and file a claim directly.

9. Changes to Shipping Policy

We may update this shipping policy from time to time. Please review this policy periodically for any changes. Changes will be effective immediately upon posting on our website.

10. Contact Us

If you have any questions about our shipping policy, please contact us at aaliyahrenne@gmail.com. When emailing, please include your order number in the subject line.